Compañía Dicotock

DICOSTOCK S.L.

Providing the most advanced technology in Industrial Refrigeration for over 30 years

Compañía Dicotock

DICOSTOCK S.L.

Providing the most advanced technology
in Industrial Refrigeration for over 30 years

Who We Are

Dicostock, S.L. was established in 1986 as the first company dedicated exclusively to the supply of equipment and components for industrial refrigeration. Our product range includes industrial components which are mainly for natural refrigerants such as NH3 and CO2.
Due to our wide experience and long history in the industrial refrigeration market, Dicostock S.L. can offer customers latest technology products and solutions, as well as support in the design, calculation, installations, adjustment and commissioning of our equipment. The main range of products offered by Dicostock S.L. is:

  • Valves and Controls
  • Heat Exchangers
  • Refrigeration Compressors
  • Automatic non-condensable (air) purgers
  • Gas Detectors
  • Customized Integrated Solutions

Thanks to our stable position on the market for more than 30 years, our range includes products from the world’s leading brands that are at the forefront of technology and quality, such as: RFF, HANSEN TECHNOLOGIES, VAHTERUS, THERMOFIN, SRM-TEC, HTT-BUCO, ARI, BACHARACH, FLOWCONTROL, MEHRER, SIEMENS, VEGA and others.

Dicotock refrigeración industrial

Our Team

We have a team of managers, industrial and agricultural engineers and specialists in industrial and commercial refrigeration machinery and components.

Our team has extensive experience in the field, with in-depth knowledge of the products available on the market, as well as the most effective integrated solutions for each type of project.

We supply components and equipment from various world well known brands, and can assist in their design, selection, and application throughout the development phase of projects for a large number of national and international customers. Due to our experience and technical knowledge we can provide this support throughout all phases of a project and consistently search for the best solutions. Our goal is to satisfy the needs of our customers, and this is a core value of our company.

In addition, we act as a bridge for technology transfer and the exchange of experience and know-how between our suppliers and our customers.
Our modern computer system – which is continuously updated – and expert staff, mean that we can be highly efficient in the management of our resources, thus allowing us to reduce costs and be more competitive.

We are characterized by our many years of teamwork, motivation, stability and consistency, as well as our customer-focused approach and availability.

What We Do

We supply equipment and components related to industrial refrigeration and support our customers with our technical know-how during the design and operation of our products in the installations.

Here at Dicostock, we pay close attention to the entire sales and delivery process:

1

Background Information

We provide our customers with all necessary product information, in the form of documentation (catalogues, data sheets, articles, etc.) and technical presentations and clarifications during our visits to the customers and at events such as trade fairs and congresses. In addition, we organize workshops and courses related to the selection programs of components from the brands we represent.
2

Proposal

We put as much detail as possible into our proposals and give the option of revising the design of the installation in order to achieve optimum conditions with our products. This means we can guarantee the reliability and longevity of our equipment and components.
3

Sale and Delivery

We place particular emphasis on ensuring that our products are delivered quickly and on time. In case of delays and/or problems, we always look for solutions that minimise potential damage to our customers' business.
4

After-sales Service

The satisfaction of our customers is very important. In the event of a problem with any of our equipment or components, we always do our best to find quick and definitive solutions whenever possible.

Vision, Mission and Values

VISION

To be a highly specialized distribution company, providing:

  • Components and equipment of the highest quality and in accordance with the latest and most sustainable technologies, mainly for industrial refrigeration, but also for other strategic sectors.
  • Support, based on more than 30 years of experience and wide technical knowledge, in each of the phases of our customers’ different projects.

MISSION

  • To be a reliable collaborator with leading international suppliers in the industrial refrigeration, and other sectors with high quality standards and extensive experience in the market, ensuring fluid and ongoing communication with them.
  • To be at the forefront of products and systems related to industrial refrigeration, with the aim of providing efficient and sustainable solutions. To do so, we understand that we must proceed as follows:

– Keep up to date on latest news and technological developments in the sectors in which we operate, on latest news and technological developments.
– Invest in R&D&I in collaboration with our customers and suppliers in order to contribute to the search for more efficient and eco-friendly solutions and alternatives.

  • Expand our presence in other sectors besides industrial refrigeration, such as the energy, chemical and process industries.
  • Review internal management and operational processes on an ongoing basis. This will enable us to keep pace with market needs and always achieve the greatest efficiency at all times, allowing us to provide our customers with a rapid and detailed response.
  • Provide best possible conditions for our staff, which is needed when it comes to achieving the desired results, by motivating, rewarding and training them, as well as fostering successful teamwork. Our aim is to position and promote ourselves as a highly qualified, transparent and trustworthy team that delivers optimal solutions to our customers.

VALUES

We would like to highlight the following values, which are part of our corporate culture and which we have been integrating and applying throughout our history:

  • Honesty and Trust: Transparency and openness are key values that define the way we work and relate to our employees, suppliers and customers. We believe that these values are essential in order to establish and maintain relationships based on trust.
  • Solidity: We believe in sustained growth, based on the stability of our production structures, the well-being of our employees and the reliability and efficiency of our services.
  • Quality: Quality is the cornerstone of our entire operation, from the search for suppliers and products, to the proposal phase, sales, delivery and after-sales follow-up.
  • Problem solving: Our team is aware of the importance of support and of always trying, as far as possible, to solve any problems that may arise both internally and externally.
  • Social Responsibility:

 – We have a stable and committed team that is involved in the development of the company. We believe that the sum is greater than the parts, and that together we can achieve better results.
– Work-life balance is another important factor that Dicostock encourages in order to ensure that the team has a feeling of well-being and that they are respected.

  • Environmental Responsibility. We promote the rational and sustainable use of natural resources, striving to monitor and minimize consumption and waste, and we are committed to environmentally friendly solutions.
  • Prevention. We strive to ensure the health and safety of our employees by establishing procedures that we apply rigorously and by employing preventive measures that eliminate or minimize in the workplace.